Version: 1.0 updated on 22/03/2023

1. Introduction:

On this page, we will explain how you can request the deletion of your personal data stored by Senior Love App. We value your privacy and are committed to ensuring that your data is handled with care and in accordance with data protection laws, such as the LGPD (General Data Protection Law) in Brazil and the GDPR (General Data Protection Regulation) in the European Union.

Section 1: Your Deletion Rights:

Under LGPD and GDPR, you have the right to request the deletion of your personal data at any time. This is known as the “right to be forgotten.” You can exercise this right in several ways:

1. Automatic Deletion on Account Deletion: Senior Love App has automated procedures to delete your data after you Delete your Account. This includes information such as your name, email address, browsing history, and profile information.

2. Email Request: If you are having troubles to access the app and delete your account, or if you have any questions about deletion, please send an email to [email protected] with the subject “Data Deletion Request.” Our customer support team will be happy to assist you with your request.

Section 2: Deletion Process:

When you request the deletion of your personal data, we will:

• Confirm your identity to protect your information from unauthorized access.
• Delete all personal information associated with your account.
• Notify you by email when the deletion is completed.

Section 3: Exceptions:

It is important to note that in some cases, we may not be able to delete your personal data due to legal or regulatory obligations. This may include retaining information for accounting purposes or fulfilling contractual obligations. However, we will inform you of these exceptions if they apply to your request.

Section 4: Questions and Contact:

If you have any questions about the personal data deletion process or wish to exercise your right to be forgotten, please contact us at [email protected]. We will be happy to provide additional assistance and guidance.

Conclusion:

We are committed to protecting your privacy and ensuring that you have control over your personal data. Your deletion rights are important to us, and we will do our best to comply with them in accordance with applicable laws. Thank you for choosing Senior Love App.